Refund policy

 

When you receive your order, please check to make sure it is in good condition (i.e., not damaged or defective) and let us know right away if there is a problem with your shipment.
You may return any item shipped by Maison Beljanski as long as the return meets the following conditions:

* We have received notification (by phone, fax or e-mail) within 14 days of receipt of the product. It is new, in its original packaging and unopened.

* Upon  receiving your notification of a return, we will issue you a return code that must be included in your return shipment, and you will also receive return shipping instructions that must be followed.

* Returned items must be shipped to Maison Beljanski by certified mail that includes a tracking number. It is the customer’s responsibility to send us a confirmation when a returned order has been shipped, and to include this tracking number in the confirmation.

* We must receive the returned item in new condition as stated above within 30 days of purchase. Special sale items are considered final and orders cannot be returned or exchanged

PLEASE NOTE: You are responsible for all costs of shipping, handling and possible taxes/duties of returned items.

All properly returned orders will be fully reimbursed, less a banking fee of 7% to cover credit card processing,

If MAISON BELJANSKI ships the wrong product you must follow the return conditions stated above and your order will be replaced at no extra charge.